Our history
On January 1, 2016, the business became: BUSINESS COMPUTER ANALYSTS LLC
located on the Spokane South Hill with Gary I. Kwart, CEO and Cynthia R. DeMarco-Kwart, CFO as equal (50/50) shareholders, working in their previous rolls.
As of December 2021, Business Computer Analysts LLC transitioned to become: BUSINESS COMPUTER ANALYSTS USA LLC
with Joshua W. Smith, CEO, having 100% ownership on January 1, 2022.
Proactive Management
We monitor and maintain client environments to identify issues early and reduce avoidable disruptions.
Our focus is on consistency through patching, standardization, and routine maintenance that reduces unnecessary problems.
Worry-Free IT
IT should not be an obstacle to running your business.
Our goal is to provide stable, predictable systems and a clear path for resolving issues when they arise, so your team can stay focused on what matters most.
Email Security Solutions
Email remains one of the most common entry points for security incidents.
We implement layered protections and user-focused controls to reduce risk, including filtering, authentication, and ongoing awareness of evolving threats.
Compliance Readiness
Many businesses are required to meet security and data protection requirements driven by industry standards, contracts, insurance providers, or regulatory obligations.
We help clients implement and maintain the technical and operational controls needed to support those requirements through practical, real-world solutions rather than documentation alone.
Our Core Principles
1Our goal is to provide stable, secure, and well-managed IT environments that our clients can rely on every day.
2 Our mission is to deliver consistent, structured service. Not just to respond to issues, but to plan, simplify, and improve our clients’ systems over time
3We operate with transparency and accountability in how we manage systems, make recommendations, and support our clients, vendors, and partners.
4 We approach every engagement with the intent to reduce complexity, improve reliability, and ensure changes are planned and executed with minimal disruption.
5We design and manage systems based on proven standards, while balancing technical requirements with practical budget considerations.
6We prioritize data protection and cybersecurity as core requirements of every environment, with compliance and regulatory requirements addressed as part of that foundation when applicable.